Chat Functionality Added to

Chat is here! To enhance the services we provide to our Military and Government travelers, we are excited to announce that we have added a new chat functionality available to access via desktop or on-the-go via mobile friendly display.

Chat provides our travelers with a quick and easy way to:

  • Cancel your trip
  • Request a copy of your invoice

To access chat, use the Travel Office Locator. This can also be found on the homepage of or by clicking “Find Office” on the top toolbar of the website.

Please use the drop-down functionality to choose your government branch, or enter your agency, organization, unit number or duty station name in the form field.

Once you have found your travel office page and information, click the chat button under “Chat with a  Representative” to begin your chat.

Please note that chat is only available at this time for travelers who need to cancel their trip or request an invoice copy. We will continue to service all other inquiries via our phone lines or the forms located within the “Manage Your Travel Plans” section of our Travel Office pages.

We are excited to provide this new functionality for our travelers, minimizing time spent on the phone and managing your travel plans. We understand that your time is valuable and believe implementing chat will allow you to make the most of it.